Publication date: August 31, 2022 • 15 hours ago • 3 minutes read • 36 Comments Vancouver International Airport (YVR) after a day of delays and long lines due to staff shortages, in Richmond, BC., on August 29, 2022. Photo: NICK PROCAYLO / PNG
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A “record” 143 employees screening passengers at Vancouver International Airport fell ill over the weekend, causing hours of delays for outbound travelers, and their employer claimed many were not actually sick, according to an internal email sent to employees by a company executive.
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Those workers face discipline “up to and including dismissal” and any employee who staged a “work stoppage” would be fired, said the email sent to “all control officers at YVR” by Mark Rogers, senior director of operations, YVR, in Allied Universal. Security Services, a multi-billion dollar US-based company that provides contract screening personnel to YVR and other airports in B.C. Sign up to receive daily headline news from the Vancouver Sun, a division of Postmedia Network Inc. By clicking the subscribe button you consent to receive the above newsletter from Postmedia Network Inc. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails. Postmedia Network Inc. | 365 Bloor Street East, Toronto, Ontario, M4W 3L4 | 416-383-2300
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The email obtained by Postmedia News, dated Aug. 28, had “high absenteeism” as its subject. “Unfortunately, today’s operations have seen 143 absences so far,” Rogers said. “This is a record day for absenteeism.” It is not known how many screening agents work at the airport, but the union representing workers at the Vancouver and Toronto airports said on its website that it has 4,000 members.
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Union officials at YVR and Abbotsford Airport, which also experienced delays due to staff shortages, said Aug. 28 was the first day after a summer incentive program ended. The Canadian Aviation Safety Authority, or CATSA, program rewarded employees with perfect attendance from June 5 to Aug. 27 with bonuses that amounted to an extra $8 an hour, according to union officials. CATSA is the federal Crown corporation that manages Canada’s airport screening service. It contracts with private security companies, such as Allied Universal, to provide employees. Workers are represented by unions and at YVR that union is the International Union of Mechanical and Aerospace Workers. The summer incentive program “created an environment of members putting in long hours and days on end while dealing with higher-than-normal workloads and stress,” Dave Flowers, president of IAMAW District 140, said in an email.
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“Sometimes (the ushers worked) even without continuous breaks, working in very difficult working conditions,” he said. “We believe this may have contributed to the higher than normal absence” on August 28. The union did not organize any industrial action, he said. In his email to employees, Rogers said, “We believe a large percentage of their absences are intentional.” He said staff shortages on Sunday caused by workers calling in sick closed some checkpoints, caused officers to miss their breaks or be late and “our service levels were poor”. The email included a warning: “Employees who intentionally absent themselves from work without justification do a disservice to their colleagues, our customers and the public and will be subject to discipline up to and including dismissal.”
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And, he said, “Those workers responsible for inciting and organizing a work stoppage will have their employment terminated.” Rogers was not available for an interview. Requests for comment were referred to Allied Universal vice president of communications Sherita Coffelt in California. “We experienced unusually high absences at YVR Airport on Sunday, which contributed to increased wait times for the traveling public,” Coffelt said in an email late Tuesday night. “We regret the impact this has had on passengers, as well as (working) team members.” Business was back to normal on Monday, he said. “We have been assured that this is not sanctioned union activity. We cannot speculate further as to the cause. … I cannot comment on any personnel actions that are being taken.”
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The three unions representing the thousands of screening officers are in negotiations for new contracts, which expire March 31, 2021, and wages are an issue, Al Bieksa, president of the United Steelworkers union that represents screening officers at the Abbotsford airport, said earlier. . . If the federal government doesn’t raise the $22 an hour it pays screening agents across Canada, there will be a repeat of the long lines that slowed the screening process in Abbotsford and YVR over the weekend, he predicted. The office of federal Transport Minister Omar Algabra said it would comment on the screening delays on Wednesday. EDITOR’S NOTE: This story has been updated with comments from Allied Universal.
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title: “Yvr Security Officers Absent Without Reason On Sunday Could Be Fired Disciplinary Memo Klmat” ShowToc: true date: “2022-11-14” author: “Mary Carter”
Publication date: August 31, 2022 • 15 hours ago • 3 minutes read • 36 Comments Vancouver International Airport (YVR) after a day of delays and long lines due to staff shortages, in Richmond, BC., on August 29, 2022. Photo: NICK PROCAYLO / PNG
Content of the article
A “record” 143 employees screening passengers at Vancouver International Airport fell ill over the weekend, causing hours of delays for outbound travelers, and their employer claimed many were not actually sick, according to an internal email sent to employees by a company executive.
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Those workers face discipline “up to and including dismissal” and any employee who staged a “work stoppage” would be fired, said the email sent to “all control officers at YVR” by Mark Rogers, senior director of operations, YVR, in Allied Universal. Security Services, a multi-billion dollar US-based company that provides contract screening personnel to YVR and other airports in B.C. Sign up to receive daily headline news from the Vancouver Sun, a division of Postmedia Network Inc. By clicking the subscribe button you consent to receive the above newsletter from Postmedia Network Inc. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails. Postmedia Network Inc. | 365 Bloor Street East, Toronto, Ontario, M4W 3L4 | 416-383-2300
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A welcome email is on its way. If you don’t see it, check your spam folder. The next issue of Vancouver Sun Headline News will be in your inbox soon. We encountered a problem with your registration. PLEASE try again
Content of the article
The email obtained by Postmedia News, dated Aug. 28, had “high absenteeism” as its subject. “Unfortunately, today’s operations have seen 143 absences so far,” Rogers said. “This is a record day for absenteeism.” It is not known how many screening agents work at the airport, but the union representing workers at the Vancouver and Toronto airports said on its website that it has 4,000 members.
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Union officials at YVR and Abbotsford Airport, which also experienced delays due to staff shortages, said Aug. 28 was the first day after a summer incentive program ended. The Canadian Aviation Safety Authority, or CATSA, program rewarded employees with perfect attendance from June 5 to Aug. 27 with bonuses that amounted to an extra $8 an hour, according to union officials. CATSA is the federal Crown corporation that manages Canada’s airport screening service. It contracts with private security companies, such as Allied Universal, to provide employees. Workers are represented by unions and at YVR that union is the International Union of Mechanical and Aerospace Workers. The summer incentive program “created an environment of members putting in long hours and days on end while dealing with higher-than-normal workloads and stress,” Dave Flowers, president of IAMAW District 140, said in an email.
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“Sometimes (the ushers worked) even without continuous breaks, working in very difficult working conditions,” he said. “We believe this may have contributed to the higher than normal absence” on August 28. The union did not organize any industrial action, he said. In his email to employees, Rogers said, “We believe a large percentage of their absences are intentional.” He said staff shortages on Sunday caused by workers calling in sick closed some checkpoints, caused officers to miss their breaks or be late and “our service levels were poor”. The email included a warning: “Employees who intentionally absent themselves from work without justification do a disservice to their colleagues, our customers and the public and will be subject to discipline up to and including dismissal.”
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And, he said, “Those workers responsible for inciting and organizing a work stoppage will have their employment terminated.” Rogers was not available for an interview. Requests for comment were referred to Allied Universal vice president of communications Sherita Coffelt in California. “We experienced unusually high absences at YVR Airport on Sunday, which contributed to increased wait times for the traveling public,” Coffelt said in an email late Tuesday night. “We regret the impact this has had on passengers, as well as (working) team members.” Business was back to normal on Monday, he said. “We have been assured that this is not sanctioned union activity. We cannot speculate further as to the cause. … I cannot comment on any personnel actions that are being taken.”
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The three unions representing the thousands of screening officers are in negotiations for new contracts, which expire March 31, 2021, and wages are an issue, Al Bieksa, president of the United Steelworkers union that represents screening officers at the Abbotsford airport, said earlier. . . If the federal government doesn’t raise the $22 an hour it pays screening agents across Canada, there will be a repeat of the long lines that slowed the screening process in Abbotsford and YVR over the weekend, he predicted. The office of federal Transport Minister Omar Algabra said it would comment on the screening delays on Wednesday. EDITOR’S NOTE: This story has been updated with comments from Allied Universal.
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Postmedia is committed to maintaining a lively but civil forum for discussion and encourages all readers to share their views on our articles. Comments may take up to an hour for moderation before appearing on the site. We ask that you keep your comments relevant and respectful. We’ve enabled email notifications—you’ll now receive an email if you get a reply to your comment, there’s an update on a comment thread you’re following, or if a user follows the comments. Visit the Community Guidelines for more information and details on how to adjust your email settings.
title: “Yvr Security Officers Absent Without Reason On Sunday Could Be Fired Disciplinary Memo Klmat” ShowToc: true date: “2022-11-13” author: “Patrick Robinson”
Publication date: August 31, 2022 • 15 hours ago • 3 minutes read • 36 Comments Vancouver International Airport (YVR) after a day of delays and long lines due to staff shortages, in Richmond, BC., on August 29, 2022. Photo: NICK PROCAYLO / PNG
Content of the article
A “record” 143 employees screening passengers at Vancouver International Airport fell ill over the weekend, causing hours of delays for outbound travelers, and their employer claimed many were not actually sick, according to an internal email sent to employees by a company executive.
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Content of the article
Those workers face discipline “up to and including dismissal” and any employee who staged a “work stoppage” would be fired, said the email sent to “all control officers at YVR” by Mark Rogers, senior director of operations, YVR, in Allied Universal. Security Services, a multi-billion dollar US-based company that provides contract screening personnel to YVR and other airports in B.C. Sign up to receive daily headline news from the Vancouver Sun, a division of Postmedia Network Inc. By clicking the subscribe button you consent to receive the above newsletter from Postmedia Network Inc. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails. Postmedia Network Inc. | 365 Bloor Street East, Toronto, Ontario, M4W 3L4 | 416-383-2300
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A welcome email is on its way. If you don’t see it, check your spam folder. The next issue of Vancouver Sun Headline News will be in your inbox soon. We encountered a problem with your registration. PLEASE try again
Content of the article
The email obtained by Postmedia News, dated Aug. 28, had “high absenteeism” as its subject. “Unfortunately, today’s operations have seen 143 absences so far,” Rogers said. “This is a record day for absenteeism.” It is not known how many screening agents work at the airport, but the union representing workers at the Vancouver and Toronto airports said on its website that it has 4,000 members.
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Union officials at YVR and Abbotsford Airport, which also experienced delays due to staff shortages, said Aug. 28 was the first day after a summer incentive program ended. The Canadian Aviation Safety Authority, or CATSA, program rewarded employees with perfect attendance from June 5 to Aug. 27 with bonuses that amounted to an extra $8 an hour, according to union officials. CATSA is the federal Crown corporation that manages Canada’s airport screening service. It contracts with private security companies, such as Allied Universal, to provide employees. Workers are represented by unions and at YVR that union is the International Union of Mechanical and Aerospace Workers. The summer incentive program “created an environment of members putting in long hours and days on end while dealing with higher-than-normal workloads and stress,” Dave Flowers, president of IAMAW District 140, said in an email.
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“Sometimes (the ushers worked) even without continuous breaks, working in very difficult working conditions,” he said. “We believe this may have contributed to the higher than normal absence” on August 28. The union did not organize any industrial action, he said. In his email to employees, Rogers said, “We believe a large percentage of their absences are intentional.” He said staff shortages on Sunday caused by workers calling in sick closed some checkpoints, caused officers to miss their breaks or be late and “our service levels were poor”. The email included a warning: “Employees who intentionally absent themselves from work without justification do a disservice to their colleagues, our customers and the public and will be subject to discipline up to and including dismissal.”
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Content of the article
And, he said, “Those workers responsible for inciting and organizing a work stoppage will have their employment terminated.” Rogers was not available for an interview. Requests for comment were referred to Allied Universal vice president of communications Sherita Coffelt in California. “We experienced unusually high absences at YVR Airport on Sunday, which contributed to increased wait times for the traveling public,” Coffelt said in an email late Tuesday night. “We regret the impact this has had on passengers, as well as (working) team members.” Business was back to normal on Monday, he said. “We have been assured that this is not sanctioned union activity. We cannot speculate further as to the cause. … I cannot comment on any personnel actions that are being taken.”
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The three unions representing the thousands of screening officers are in negotiations for new contracts, which expire March 31, 2021, and wages are an issue, Al Bieksa, president of the United Steelworkers union that represents screening officers at the Abbotsford airport, said earlier. . . If the federal government doesn’t raise the $22 an hour it pays screening agents across Canada, there will be a repeat of the long lines that slowed the screening process in Abbotsford and YVR over the weekend, he predicted. The office of federal Transport Minister Omar Algabra said it would comment on the screening delays on Wednesday. EDITOR’S NOTE: This story has been updated with comments from Allied Universal.
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Postmedia is committed to maintaining a lively but civil forum for discussion and encourages all readers to share their views on our articles. Comments may take up to an hour for moderation before appearing on the site. We ask that you keep your comments relevant and respectful. We’ve enabled email notifications—you’ll now receive an email if you get a reply to your comment, there’s an update on a comment thread you’re following, or if a user follows the comments. Visit the Community Guidelines for more information and details on how to adjust your email settings.
title: “Yvr Security Officers Absent Without Reason On Sunday Could Be Fired Disciplinary Memo Klmat” ShowToc: true date: “2022-11-17” author: “Don Marana”
Publication date: August 31, 2022 • 15 hours ago • 3 minutes read • 36 Comments Vancouver International Airport (YVR) after a day of delays and long lines due to staff shortages, in Richmond, BC., on August 29, 2022. Photo: NICK PROCAYLO / PNG
Content of the article
A “record” 143 employees screening passengers at Vancouver International Airport fell ill over the weekend, causing hours of delays for outbound travelers, and their employer claimed many were not actually sick, according to an internal email sent to employees by a company executive.
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Content of the article
Those workers face discipline “up to and including dismissal” and any employee who staged a “work stoppage” would be fired, said the email sent to “all control officers at YVR” by Mark Rogers, senior director of operations, YVR, in Allied Universal. Security Services, a multi-billion dollar US-based company that provides contract screening personnel to YVR and other airports in B.C. Sign up to receive daily headline news from the Vancouver Sun, a division of Postmedia Network Inc. By clicking the subscribe button you consent to receive the above newsletter from Postmedia Network Inc. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails. Postmedia Network Inc. | 365 Bloor Street East, Toronto, Ontario, M4W 3L4 | 416-383-2300
Thanks for subscribing!
A welcome email is on its way. If you don’t see it, check your spam folder. The next issue of Vancouver Sun Headline News will be in your inbox soon. We encountered a problem with your registration. PLEASE try again
Content of the article
The email obtained by Postmedia News, dated Aug. 28, had “high absenteeism” as its subject. “Unfortunately, today’s operations have seen 143 absences so far,” Rogers said. “This is a record day for absenteeism.” It is not known how many screening agents work at the airport, but the union representing workers at the Vancouver and Toronto airports said on its website that it has 4,000 members.
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Content of the article
Union officials at YVR and Abbotsford Airport, which also experienced delays due to staff shortages, said Aug. 28 was the first day after a summer incentive program ended. The Canadian Aviation Safety Authority, or CATSA, program rewarded employees with perfect attendance from June 5 to Aug. 27 with bonuses that amounted to an extra $8 an hour, according to union officials. CATSA is the federal Crown corporation that manages Canada’s airport screening service. It contracts with private security companies, such as Allied Universal, to provide employees. Workers are represented by unions and at YVR that union is the International Union of Mechanical and Aerospace Workers. The summer incentive program “created an environment of members putting in long hours and days on end while dealing with higher-than-normal workloads and stress,” Dave Flowers, president of IAMAW District 140, said in an email.
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“Sometimes (the ushers worked) even without continuous breaks, working in very difficult working conditions,” he said. “We believe this may have contributed to the higher than normal absence” on August 28. The union did not organize any industrial action, he said. In his email to employees, Rogers said, “We believe a large percentage of their absences are intentional.” He said staff shortages on Sunday caused by workers calling in sick closed some checkpoints, caused officers to miss their breaks or be late and “our service levels were poor”. The email included a warning: “Employees who intentionally absent themselves from work without justification do a disservice to their colleagues, our customers and the public and will be subject to discipline up to and including dismissal.”
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And, he said, “Those workers responsible for inciting and organizing a work stoppage will have their employment terminated.” Rogers was not available for an interview. Requests for comment were referred to Allied Universal vice president of communications Sherita Coffelt in California. “We experienced unusually high absences at YVR Airport on Sunday, which contributed to increased wait times for the traveling public,” Coffelt said in an email late Tuesday night. “We regret the impact this has had on passengers, as well as (working) team members.” Business was back to normal on Monday, he said. “We have been assured that this is not sanctioned union activity. We cannot speculate further as to the cause. … I cannot comment on any personnel actions that are being taken.”
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Content of the article
The three unions representing the thousands of screening officers are in negotiations for new contracts, which expire March 31, 2021, and wages are an issue, Al Bieksa, president of the United Steelworkers union that represents screening officers at the Abbotsford airport, said earlier. . . If the federal government doesn’t raise the $22 an hour it pays screening agents across Canada, there will be a repeat of the long lines that slowed the screening process in Abbotsford and YVR over the weekend, he predicted. The office of federal Transport Minister Omar Algabra said it would comment on the screening delays on Wednesday. EDITOR’S NOTE: This story has been updated with comments from Allied Universal.
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Postmedia is committed to maintaining a lively but civil forum for discussion and encourages all readers to share their views on our articles. Comments may take up to an hour for moderation before appearing on the site. We ask that you keep your comments relevant and respectful. We’ve enabled email notifications—you’ll now receive an email if you get a reply to your comment, there’s an update on a comment thread you’re following, or if a user follows the comments. Visit the Community Guidelines for more information and details on how to adjust your email settings.